Ensure that you are using the correct username and password. Check the email you were sent following registration which will contain your account details.
If you are unsure of your username then the following may help you:
- If you are a member of the General Medical Council, your username will typically be your GMC number.
- If you are a member of the General Dental Council, you username will typically be D followed by your GDC number (e.g. if your GDC number is 123456, then your username might be D123456).
- Other usernames typically use the first four characters of your surname followed by four random numbers (e.g. if your surname is Smith, then your username might be smit6789).
The log in page also allows you to retrieve your username.
If you are unsure of your password, but do know your username, then use the reset password facility to reset it.
Learn more about resetting your password.
If you still have a problem please use the Support Form for further assistance.