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Learning Hub - Issues with resources accessed via ESR

We are currently experiencing an issue with severe lag during busy periods (between 10am and 4pm) where some Learning Hub content accessed via ESR is lagging to the extent it is unusable or fails to load completely.

 

Our development team have been working continuously to resolve this issue but have been unable to implement a successful outcome. As of this afternoon we have taken the decision to seek external support to help us bring this issue to a successful resolution by Friday 31st May.

 

We would advise that learning is accessible via ESR during quieter times of the day and it may be prudent to share this message locally with your staff. We appreciate the impact this is having on compliance within organisations and thank you for your patience whilst we continue to resolve this problem.

 

Posted 24/04/24 16:07