Can I use the e-learning resources without an internet connection?
No. The e-learning resources are web-based applications and can only be used when your computer or device is connected to the internet.
What happens to my learning if I lose the internet connection during a session?
Unfortunately, we cannot guarantee that data will be saved. We recommend that you close the browser down in the normal manner and log back in again.
If my computer crashes will I lose my place in the system?
The data is saved when the active piece of learning has been started, completed and at various points during the e-learning session. If your computer crashes in the middle of a learning session, for example, then your data may not be saved.
Using mobiles, tablets and other equipment
Can I use my smartphone, tablet, PC or iPad to access e-LfH learning resources?
You can access learning resources if you have a smartphone or tablet with internet access. We have specifically designed the Hub to be responsive, which means the screen layout will automatically re-organise itself to fit onto your device’s screen.
However, there is a huge range of smartphones, mobile browsers and operating systems out there and we don’t have the resources to test all of them. We test on Android and Apple mobile devices using the most current browser version available at the time, but we cannot guarantee that our content will work on every mobile device and browser combination.
More information on using alternative devices can be found in the policy on browsers and devices.
Please be aware the Hub also hosts e-learning content from several external providers which may or may not be compatible with mobile devices.
At e-LfH, we have developed a new template for sessions which contains functionality to display differently for mobile and tablet devices. Where new programmes are being developed, and that the audience may launch the sessions on a mobile device, this template will be used. This new template uses the Adapt framework for e-learning sessions.