Get started

• How do I register?

  • To register for elearning access please visit the NHSE elfh Hub registration page. 

    We will require you to enter an email address and provide us with your current role and workplace location, where relevant. If your e-learning requirements are related to your work role, please use your work email address as this will help us to determine which elearning programmes can be made available to you.

    You will be sent an email containing a link to create a password on your account, please check your email account.  The email will come from no.reply@e-lfh.org.uk and may go into the spam or junk folder.  The link to set a confidential password will last for two weeks after which it can be reset from https://portal.e-lfh.org.uk/forgotten-password

    For volunteers you can register from https://volunteers.e-lfh.org.uk/Register.

    Pharmacists, pharmacy technicians and trainees can be automatically logged in and launch our content directly via the CPPE website.  For access please visit https://www.cppe.ac.uk/programmes/l/leaders-e-00/

    Learn more about registration in the further information section

    Video guide through the registration process for NHS email users: 

     

    Video guide through the registration process non NHS email address users:  

• Further information

  • There are two ways to access the NHSE elfh Hub, which determines whether or not you need to register:

    NHS OpenAthens

    If you hold an NHS OpenAthens account you can select 'Sign on with OpenAthens' from the login page and link your OpenAthens and HEE elfh accounts.

    NHSE elfh Hub and its Tenants

    In order to allow different organisations to present their learning in a way that supports their branding and makes the learning recognisable to their audience, we have extended the Hub to introduce the concept of multiple tenancies available on a variety of URLs or links. Each NHSE elfh Tenant has it's own registration area.

    Information required to Register

    • Work email address

    In order to register you will need to provide us with a valid email address. If you wish to access the hub due to your job role and responsibilities, please provide your work email address as this will help us to determine which e-learning programmes can be made available to you.  Full access to the e-learning is available if you self-register using a valid @nhs.net, @gov.uk, @ac.uk email suffix. Failure to do so may prevent you gaining access to the programmes you are looking for.  If your email address is not one of the recognised UK healthcare / student email extensions (for example @uhb.nhs.uk, @hscni.net, @ac.uk), we may require additional information for validation. Once you have provided the necessary validation, you will also be required to provide the following information:

    • Current role

    You will be required to identify your current role. Enter the beginning of your role title into the 'Current role' field to begin your search.

    • Place of work

    Most NHS buildings and organisations have a location specific code called an ODS code. If you know your ODS code you can enter the ODS code into the 'Place of work' field to begin your search. If you don't know your ODS code you can enter the postcode of your organisation into the 'Place of work field to begin your search.
    Note: we do require a place of work to be entered to complete this step for those registering for full access to the NHSE elfh Hub.

    Accessing your new account

    On submitting this form, you will be sent an email containing a link to create a password on your account.  The email will come from no.reply@e-lfh.org.uk and may go into the spam or junk folder.  The link to set a confidential password will last for two weeks after which it can be reset from https//portal.e-lfh.org.uk/forgotten-password.  

    If you experience any difficulty registering, please contact the NHSE elfh Support Team.

    Personal email address

    If you are looking to access the Hub as a member of the public, please use your personal email address. Note that you will be able to access a relevant subset of our freely available elearning programmes.

    Private healthcare within the UK or outside the UK

    For those in private healthcare within the UK or abroad, access to programmes can be licensed via eIntegrity.

• Problem trying to register

  • If you experience difficulty registering, please contact the NHSE elfh Support Team.

• Different ways to register

• Working within the NHS

  • Visit https://portal.e-lfh.org.uk/Register to register. After entering your work email address, you will need to provide further details.

    Once you have registered using an NHS email address, we will send an email containing your login details for your account. Your account will be created with full access to the NHSE elfh Hub where you can select any of our available programmes. This full access we refer to as the NHSE elfh Standard 'Blue' user type.

    More information on User Types.

• Working within a dental practice that provides NHS care

  • Visit https://portal.e-lfh.org.uk/Register to register. After entering your work email address, you will need to provide further details.

    If you are an NHS dental performer, please give us your GDC number.

    

     

    If you are a dental practitioner not on the Performers List, please give us your GDC number and your practice dentist’s details.

    

     

    If you work in a non-dental role at an NHS dental practice, please give us your practice dentist’s details.

    

     

    If you work in a university dental school, please give us your GDC number.

    

• Working within the pharmacy sector

  • For pharmacists, pharmacy technicians and trainees can register and access via the Centre for Pharmacy Education (CPPE) website, which can be found at https://www.cppe.ac.uk/

     

    Once you have a CPPE account, you can access the e-learning by doing the following actions: 

    1. Log in to the CPPE website. 
    2. Navigate to the elearning portfolio. 
    3. Click on the 'e' icon next to NHSE elearning for healthcare elearning modules and you will be taken to the NHSE elfh Portal. 
    4. Click 'Launch NHSE elfh Learning Management System' in the left hand menu. 
    5. You will be taken to the NHSE elfh LMS where you can access the e-learning content.

     

• Working as a qualified health visitor

  • To register on the NHSE elfh Hub if you are a qualified health visitor please contact the NHSE elfh Support Team to progress your registration.

• Working within the social care sector

  • For individual's self-registering please visit https://portal.e-lfh.org.uk/Register to start your application process.

    You will be guided to a page where you will need to enter your email address (this can be a personal one) in the form which will look like the one below.  Please remember to input your email address twice and then click the 'register' button.

    

    This will then take you through to the options page, please choose the 'I work in social care’ option and then enter the name or postcode of your employer:

    

    You will also need to enter your care setting registration code provided by your employer.  Please ensure that the corresponding address is chosen from the first box which matches the provided registration code.

    If you do not have this please contact the NHSE elfh Support Team ensuring we have your organisation name along with full work address including postcode as we will then be able to provide you with the correct code.

    You will be presented with a screen where you need to input your details. If you are unable to find your job role use ‘Other’. Once done click on the register button:

    

     

    You will then be shown another screen confirming your registration was successful and you will receive a registration email confirmation with a password link and your username:

    

    If your organisation does not have a registration code either contact the NHSE elfh Support Team to discuss your requirements, or for immediate access to our freely available content you can select 'None of the above apply to me' option and then click on the 'Continue' button underneath the NHSE elfh column as shown below:

     

    

    You will be presented with a screen where you need to input your details. If you are unable to find your job role use ‘Other’. Once done click on the register button:

     

    

    You will then be shown another screen confirming your registration was successful and you will receive a registration email confirmation with a password link and your username:

    

     

• Working as a medical examiner

  • To register on the NHSE elfh Hub if you work as a medical examiner please contact the NHSE elfh Support Team to progress your registration.

• Working within the MOD

  • Visit https://portal.e-lfh.org.uk/Register to register. After entering your MOD email address, you will need to provide further details.

    Please note, the MOD would prefer that you enter your personal MOD email address, not your work/role email.

• Working as a student/tutor

  • You can register individually on the HEE elfh Hub if you are a student/tutor in one of the following areas:

    • Midwifery
    • Health visiting
    • Radiography
    • Dentistry
    • Audiology
    • Medical  

    Visit https://portal.e-lfh.org.uk/Register to register. After entering your ac.uk email address, you will need to provide further details.

    However, you may be have been provided with an OpenAthens by your organisation. Visit https://support.e-lfh.org.uk/get-started/logging-in-and-out to view more information regarding OpenAthens. 

     

• Working for NICE

  • Visit https://portal.e-lfh.org.uk/Register to register. After entering your work email address, you will need to provide further details.

• Cost

• Do I have to pay to use the elfh Hub?

  • Anyone with an email address can register and access the NHSE elfh Hub for free.

    A limited number of e-learning resources are available without requiring registration.  The programme list can be found at this link https://support.e-lfh.org.uk/get-started/about-the-e-lfh-hub.

    However, depending on your email address and your role, the volume of content you have access to will be greatly enhanced. Find out more about NHSE elfh user types.

    Note: if you hold an OpenAthens account you do not need to pay for access to the NHSE elfh Hub. Find out more about OpenAthens and eligibility.

    If you work in the private healthcare sector within the UK or are outside the UK access to programmes can be licensed through EIntegrity.

• How do I log into my account?

  • Once you have registered, please follow these steps to log in:

    1. Go to the login link applicable for your Tenancy. 

    Tenant	Login page
    e-LfH	https://portal.e-lfh.org.uk/
    NHS Digital	https://nhsdigital.e-lfh.org.uk/
    MindEd	https://www.minded.org.uk/Login
    Disability Matters	https://www.disabilitymatters.org.uk/login
    eIntegrity	https://portal.eintegrity.org/login
    Population Wellbeing Portal	https://populationwellbeingportal.e-lfh.org.uk/login
    Volunteer Learning	https://volunteers.e-lfh.org.uk/

     

    2. Enter your username and password.

    

    3. Select Sign in button 

    Once you have logged in you will have arrived at the NHSE elfh Hub which allows you to

    • access your elearning resources
    • update your account details
    • add additional learning resources
    • change your password
    • view, download or print information regarding your learning activity

     

    Video guide to accessing content when you are logged in:

    Video guide to accessing content when you are not logged in:

• Logging out

  • The Log out button is situated in the top left hand side of the page and it is accessible from every screen in the system.

    

    Once logged out you can then close the page, tab or browser window.

    NOTE: Your session will timeout after a period of inactivity, requiring you to log into to the Hub to access your account and e-learning sessions.

• What should I do if I can't log into my account?

  • If you cannot log into your account you can find more information on usernames and passwords.

    For further support please contact the NHSE elfh Support Team.

• OpenAthens

• What is OpenAthens?

  • NHS OpenAthens is an identity and access management service, used by the NHS in England and Scotland to provide all eligible staff with access to online resources such as bibliographic databases, journals and books.  If you are eligible for an NHS OpenAthens account, this will also give you access to NHSE elfh elearning resources.

    Find out more about OpenAthens eligibility here.

     

• Who is eligible for an OpenAthens account?

  • If you do not have an OpenAthens account, please check the eligibility criteria thoroughly before attempting to register for an OpenAthens account.

    Click here to check eligibility.

• Can I use my OpenAthens account to access the NHSE elfh Hub?

  • Yes, you can if you have registered with an NHS England or NHS Scotland OpenAthens provider. We are hoping to introduce OpenAthens for Wales and Northern Ireland in due course.

• How do I use my OpenAthens account to access the NHSE elfh Hub?

  • 1. Go to the NHSE elfh website, by typing portal.e-lfh.org.uk into your browser.

    2. Select 'Sign On with OpenAthens'.

    

    3. Select 'NHS England' or 'NHS Scotland'. Log in to the OpenAthens provider with your log in details as previously supplied by them.

    

    4. You will be routed back to the NHSE elfh Hub.

    If this is the first time you have used your OpenAthens credentials to access the NHSE elfh Hub, then you will see the following screen that comprises of two different options:

     

    OPTION 1

    If you have an existing NHSE elfh Hub account then you should enter the username and password for that account in the first panel on the screen. This enables us to link your NHSE elfh account to your OpenAthens account and you will be able to gain access to your previous learning records.

    OPTION 2

    If you do not have an existing NHSE elfh account you should choose the second panel and 'Proceed to next step'. We will create an account for you and link that account to your OpenAthens account so that in future you can just use your OpenAthens details and access the NHSE elfh Hub.

• As an existing NHSE elfh user, if I start using my OpenAthens account to access the NHSE elfh Hub, will I lose my learning history?

  • Yes.

    To stop this from happening you can link your original NHSE elfh account to your OpenAthens login details the first time you log in via OpenAthens.

    Once you have linked the accounts together, your learning history will be maintained.

• What is my username?

  • When you registered, an email containing the details of your username and a link to create your password will have been sent to the email address you provided.

    If you cannot find this email, then the following may help you:

    • If you are a member of the General Medical Council, your username will typically be your GMC number.
    • If you are a member of the General Dental Council, your username will typically be D followed by your GDC number (e.g. if your GDC number is 123456, then your username might be D123456).
    • If you are a member of the Nursing & Midwifery Council, your username will typically be N followed by your NMC Pin number (e.g. if your NMC number is 12H3456E then your username might be N12H3456E).
    • Other usernames typically use the first four or five characters of your surname followed by four random numbers (e.g. if your surname is Smith, then your username might be SMITH6789 or SMIT5678).

     

    The login page also allows you to retrieve your username.

• What is my password?

  • When you register an encrypted password will be applied to protect your account.  You will receive an email containing your account details along with a link to create your own password. Your username and password is required every time to access the system.

• I know my password, how do I change my password?

  • 1. Log in

    2. Select My Account menu option. Then select Change Password  

    

    3. Enter your new password 

    4. Confirm your new password

    

    5. Select Change Password to store the updated details

    If you DO NOT KNOW your password, learn more about changing your password.

• Problems with usernames and passwords

• Can I change my password?

  • Yes. You can change your password at any time. Please refer to the help section on changing passwords.

• How do I reset my password?

  • 1. Select Forgotten username or password on the login page .

    

    2. Enter your username into the Forgotten Password section and select Continue.

    

    3. Choose either Change Password OR Security Question.

    

    4. If selecting Change Password: 

    Enter your email address associated with your account and select Email me my password instructions. Follow the link in the password reset email.

    

    Enter your new password. Then confirm your new password and select Change Password.

    5. If selecting Security Question:

    Answer the security question and select Submit, the Change Password screen will appear, as above.

    Enter your new password. Then confirm your new password and select Change Password.

     NOTE: Users with NHS email addresses cannot have their new passwords emailed to private email addresses.

• Can I change my username?

  • Please contact the NHSE elfh Support Team if you require your username to be altered. Note that we may be unable to alter to your desired username if it is already in use.

• I have forgotten my username.

  • 1. Select Forgotten username or password on the login page.

    

    2. In the Forgotten Username section, enter the email address associated with your account and select Find Username.

    

    3. Your username will automatically be entered into the Username section of the login page.

    We will then be able to provide you with your account details.

• I can't access the email address I have used for registration.

  • Please contact the NHSE elfh Support Team, providing all of your details including, full name, e-mail address and the membership number of your regulatory body.

    We will then be able to provide you with your account details.

• User Types

• What are the different user types?

  •  

    The NHSE elfh Hub allows for different types of users to access different sets of programmes relevant to their role or organisation. This is determined by email address or additional validation at the time of registration. We refer to these different groups of users as user types.    Currently, the Hub has 4 user types:-
    BLUE - Standard NHSE elfh audience,  - (mostly NHS and social care staff) This audience has unrestricted access to the e-learning programmes and includes: Direct NHS email address (incl. Wales, Scotland and Northern Ireland) OpenAthens Hospice and care homes Social care (Skills for Care) Public Health England Department of Health NICE Ministry of Defence Dental trainees/trainers and practices Local Government Universities
    ORANGE - Restricted to certain programmes (identified by email extension) Data security awareness for private companies Clinical risk management training for private companies
    GREEN - General public (any email address accepted) Access to a limited number of programmes: Alcohol Identification and Brief Advice Disability Matters Making Every Contact Count MindEd Venous Thromboembolism
    GREY - Guest access to open programmes This is guest access with no login, no elfh Hub account, no tracking of activity or certificates for the individual. Find out more about the programmes freely available via our catalogue here.

    
    
    
    

     

     

     

     

     

• NHSE elfh and its active tenancies

• What is a tenant?

  • A tenant is an instance of the NHSE elfh Hub with its own URL and branding that supports a specific organisation that is working in partnership with NHSE elfh to deliver e-learning resources.

    Each tenant has its own login and registration URL as follows:

    Tenant	Registration URL	Login URL
    	https://portal.e-lfh.org.uk/Register	https://portal.e-lfh.org.uk/
    	https://www.minded.org.uk/Register	https://www.minded.org.uk/Login
    	https://www.disabilitymatters.org.uk/Register	https://www.disabilitymatters.org.uk/login
    	https://www.eintegrity.org/	https://portal.eintegrity.org/login
    	https://populationwellbeingportal.e-lfh.org.uk/Register	https://populationwellbeingportal.e-lfh.org.uk/login
    	https://volunteers.e-lfh.org.uk/Register	https://volunteers.e-lfh.org.uk/

• NHSE elfh Hub

  • The main NHSE elearning for healthcare Hub is available on https://portal.e-lfh.org.uk

    

• MindEd Hub

  • The MindEd Hub is available on www.minded.org.uk

    

• Disability Matters Hub

  • The Disability Matters Hub is available on www.disabilitymatters.org.uk 

    

• eIntegrity Hub

  • For those in private healthcare within the UK or abroad, access to programmes can be licensed via eIntegrity.

    Once you have a licence, eIntegrity is available on https://www.eintegrity.org/

    

     

• Volunteer Learning Passport

  • The main Volunteer Learning Passport is available on https://volunteers.e-lfh.org.uk/

    

• elearning catalogue

• What is the catalogue?

  • The catalogue allows you to browse the e-learning programmes and courses available on each tenant. You can see the structure of the programmes and obtain additional information by clicking on the blue information icon. This icon is available at programme, course and session level.

    For some programmes that are designed for use by a wider audience, you can play the sessions without logging in, but we recommend that if you require tracking and reporting of your learning activity, please try registering and then logging on.

    

    Other programmes, that are more specialised, require appropriate registration so are not available to be played via the catalogue without logging on.

• How do I get access to use the elearning resources on the catalogue?

  • For those programmes that do not have a play button beside the session, you will need to register for access. Depending on your email address and job role, you will be able to enrol on applicable programmes.

• Is there any e-learning content I can access without registering with NHSE elfh?

  • There are several programmes that are available for access without registering and logging in to your account which are listed below.

    NOTE: If you access content without logging in to your account, then there will be no record of your activity.

    Alcohol Intervention and Brief Advice (ALC)

    All Our Health (AOH)

    Allied Health Professionals Careers' Resource (AHP)

    Approved Mental Health Professional (AMH)

    Behaviour Change Literacy for Individuals and Workforce Leaders (BCL)

    Best Practice in Optimising Opioid Substitution Treatment (BOOST)

    Care and Treatment Reviews (CTR)

    Children's Emotional and Additional Health Needs (CPN)

    Children's Oral Health Advice (COH)

    Coronavirus (COVID-19)

    Covid-19 Recovery and Rehabilitation Programme

    Disability Matters 

    Disability Matters Learning Packages

    Disability Matters Resources

    Dysphagia (DYS)

    Eating disorder training for medical students, trainees and doctors

    Embedding Public Health Into Clinical Services (PLT)

    End of Life Care for All (e-ELCA) Public Access

    ESCAPE - Pain (ESC)

    Flu Immunisation (FLU)

    Global Learners Programme for All (Public Access)

    Health and Work in Undergraduate Medical Education

    Hydration (HOP)

    Identifying and Responding to Sexual Assault and Abuse

    Immunisation (IMM)

    Infant Feeding (IFE)

    Information Standard (TIS)

    Introduction to Mindfulness (MDL)

    Introduction to Population Screening

    KidzMed

    Knowledge Mobilisation Framework (KMF)

    Literature Searching (LTS)

    London Healthcare Science Education Collaborative

    Making Every Contact Count (MECC)

    MindEd Adverse Childhood Experiences

    MindEd Blue Light Services

    MindEd Core Content (Universal)

    MindEd Thematic View

    MindEd Combining Therapies

    MindEd Counselling

    MindEd Education

    MindEd Health Child Mental Health Framework

    MindEd Targeted & Specialist CAMHS

    MindEd Digital Risk Resources

    MindEd for Families

    MindEd General Resources

    MindEd Improving Workforce Wellbeing, Resilience and Population Mental Health

    MindEd Learning Disability

    MindEd Learning Paths

    MindEd Suicide and Self-harm Prevention

    National Numeracy Challenge (NNC)

    NHS at home

    NHS Breast Screening Programme (BSP)

    NHS Health Check (HCV)

    Obesity (BMI)

    Raising Awareness of Delirium (DEL)

    Supporting a Smokefree Pregnancy and Smokefree Families (SCP)

    Supporting Unpaid Carers (SUC)

    Supporting Unpaid Carers Resources

    SBAR Communication in Care Homes (CCH)

    Suicide Prevention (SPV)