What do I need in order to access the elearning resources?
You can access the elearning resources from almost any computer or device that has an internet connection and a browser. However, for the best usability, we have tested the following browsers and are confident they will allow users to access all components of the platform successfully.
Operating System Browser Publisher Version PC Firefox Mozilla Latest PC Chrome Latest PC Edge Microsoft Latest MAC Chrome Latest MAC Safari Apple Latest Android 11.0 Chrome Latest iOS 14 Safari Apple Latest
To check that your computer is set up correctly for the learning materials, use the Technical Checker.
Learn more about the policy on browsers and devices.
HEE elfh policy on browsers and devices
HEE elearning for healthcare is a Health Education programme that develops and delivers elearning content to the health and care workforce in the UK. The HEE elfh Hub is our system for delivering content for free to our users. We describe below the browsers and devices that you can use to access our elearning content via the HEE elfh Hub.
Content from other organisations
The majority of the elearning on the HEE elfh Hub is created by the HEE elfh team but we also take content from other sources. We have no control over this content and it may have different minimum requirements to our own elearning content.
We make our elearning content available on the Electronic Staff Register (ESR) and other platforms. For information on how to access the ESR, please visit http://www.esrsupport.co.uk/.
HEE elfh has a library of over 10,000 unique sessions and we publish more sessions every week. Therefore, it is not practical for us to test and update every session whenever a new browser version is released. As a result, we do not publish a list of supported browsers that we guarantee will work with every piece of content on the HEE elfh Hub. Instead, we publish a list of the browsers that we use for our own testing whenever we release something new.
We recognise that our users access our content with a variety of browsers and devices. In hospital environments, they will often have quite old equipment and be limited to older browsers. In contrast, when users are accessing from home, they will typically have newer hardware and will use more up-to-date browsers. We try to cater for this range of browsers and devices in the list of browsers that we use for our testing.
List of Tested Browsers
PC Windows 10 and higher Firefox Latest PC Windows 10 and higher Chrome Latest PC Windows 10 and higher Edge Latest MAC MacOS 10.15 (Catalina) Safari Latest MAC MacOS 10.15 (Catalina) Chrome Latest iPad iOS 14 Safari Latest iPhone iOS 14 Safari Latest Android Tablet and Smartphone Android 11 Chrome Latest
This list is also available on the HEE elfh Support Site at http://support.e-lfh.org.uk/technical-information/browsers/what-do-i-need-in-order-to-access-the-e-lfh-e-learning-resources/.
Whenever we release a new component or update an existing one, we will test it in all the browsers in this list. However, as previously stated, this does not apply retrospectively to existing content.
Please note that we will no longer carry out testing on any versions of Internet Explorer, including version 11. This is due to Microsoft ceasing support of the browser on 15 June 2022 and brings the HEE browser policy in line with other NHS organisations, including NHS Digital.
Please use an alternative browser, such as Microsoft Edge, Google Chrome or Mozilla Firefox, to access HEE TEL platforms and elearning sessions
In recent years there has been a dramatic rise in use of mobile devices, such as smartphones and tablets. However, there is a huge range of smartphones, mobile browsers and operating systems out there and we don’t have the resources to test all of them. We test on Android and Apple mobile devices using the most current browser version available at the time but we cannot guarantee that our content will work on every mobile device and browser combination.
The HEE elfh Hub and most HEE elfh content will work well on tablet devices, such as iPads or Samsung Galaxy Tabs. We have optimised knowledge sessions to work with touchscreen devices.
It is technically possible to access the HEE elfh Hub and elearning content using a Smartphone as long as the browser can be configured as specified in this document. However, given the highly interactive nature of HEE elfh’s learning content and the detail in some medical imaging, we do not recommend using Smartphones to access the content as the learning experience is sub-optimal. Even on smartphones with relatively large screens, there may be excess scrolling and trying to select the correct radio button or view the fine detail in a medical image can be difficult.
When using one of the browsers in the recommended list above, there are certain configuration settings that you will need to enable.
Adobe Flash Player
As from 31 December 2020 Adobe Flash Player will not be supported by the major technology companies such as Google and Apple. As a result we have updated all our knowledge sessions so that we are not reliant on Flash. However, some of our content is from third party contributors, where Flash is used, this content will be removed and no longer accessible after 31 December 2020.